Roles · Any business

AI administrative support assistant

Manages electronic filing systems and coordinates information flow using computers for business administrative support.

Isaac Stewart“I handle databases and electronic mail for the business.”An example character, not a real person.
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Administrative support assistant · What it does

Three tasks it takes off your hands

  1. Create, maintain, and enter information into databases.
  2. Set up and manage paper or electronic filing systems.
  3. Operate electronic mail systems and coordinate information flow.
Where these come from

The tasks of “Secretaries and Administrative Assistants, Except Legal, Medical, and Executive” (O*NET 43-6014.00), as O*NET lists them:

  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Administrative support assistant · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word
  • Adobe Acrobat

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits