Roles · Any business

AI office services specialist

Operates office machines, answers telephones and maintains filing systems to support business operations.

Pablo Baker“I operate machines and answer telephones for the office.”An example character, not a real person.
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Office services specialist · What it does

Three tasks it takes off your hands

  1. Operate office machines, such as photocopiers and scanners.
  2. Answer telephones, direct calls, and take messages.
  3. Maintain and update filing, inventory, mailing, and database systems.
Where these come from

The tasks of “Office Clerks, General” (O*NET 43-9061.00), as O*NET lists them:

  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
  • Answer telephones, direct calls, and take messages.
  • Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

Office services specialist · Tools and industries

It works in the tools you already use

  • Google Workspace software
  • Intuit QuickBooks
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft PowerPoint

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits

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