Roles · E-commerce and retail

AI hub associate

Receives and processes incoming orders for materials, merchandise, classified ads, or services. It informs customers of receipt, prices, shipping dates, and delays.

Sanjay Te Huia“I process orders and compute total charges for customers.”An example character, not a real person.
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Hub associate · What it does

Three tasks it takes off your hands

  1. Obtain customers names, addresses, billing information, product numbers, and specifications.
  2. Verify customer and order information for correctness against previously obtained information.
  3. Compute total charges for merchandise or services and shipping charges.
Where these come from

The tasks of “Order Clerks” (O*NET 43-4151.00), as O*NET lists them:

  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Verify customer and order information for correctness, checking it against previously obtained information as necessary.
  • Compute total charges for merchandise or services and shipping charges.

Hub associate · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Adobe Acrobat
  • Apple Safari
  • Intuit QuickBooks
  • Microsoft Access

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits

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