Roles · E-commerce and retail

AI mail order clerk

Processes incoming orders and checks inventory records to determine availability of requested merchandise for the business.

Lily Dubois“I process orders and check inventory records.”An example character, not a real person.
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Mail order clerk · What it does

Three tasks it takes off your hands

  1. Check inventory records to determine availability of requested merchandise.
  2. Enter customer information on order forms.
  3. Compute total charges for merchandise or services and shipping charges.
Where these come from

The tasks of “Order Clerks” (O*NET 43-4151.00), as O*NET lists them:

  • Check inventory records to determine availability of requested merchandise.
  • Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
  • Compute total charges for merchandise or services and shipping charges.

Mail order clerk · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Adobe Acrobat
  • Apple Safari
  • Intuit QuickBooks
  • Microsoft Access

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0) and ANZSCO 2022 (Australian Bureau of Statistics, CC BY 4.0), written in our words. Sources and credits

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