Roles · E-commerce and retail

AI personal shopper

Manages online retail operations by processing payments, creating invoices, and handling customer correspondence.

Minh Santos“I process payments and create invoices for online customers.”An example character, not a real person.
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Personal shopper · What it does

Three tasks it takes off your hands

  1. Receive and process payments from customers using electronic transaction services.
  2. Create, manage, or automate orders or invoices using order management software.
  3. Correspond with online customers via electronic mail to address questions.
Where these come from

The tasks of “Online Merchants” (O*NET 13-1199.06), as O*NET lists them:

  • Receive and process payments from customers, using electronic transaction services.
  • Create, manage, or automate orders or invoices, using order management or invoicing software.
  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.

Personal shopper · Tools and industries

It works in the tools you already use

  • Google Analytics
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft PowerPoint
  • Adobe Photoshop
  • AJAX

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0) and ANZSCO 2022 (Australian Bureau of Statistics, CC BY 4.0), written in our words. Sources and credits

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