Roles · Hospitality and travel

AI front desk attendant

Handles reservations and registers patrons. Posts charges to ledgers and issues room keys.

Esther Duarte“I handle reservations and post charges to ledgers.”An example character, not a real person.
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Front desk attendant · What it does

Three tasks it takes off your hands

  1. Make and confirm reservations.
  2. Post charges to ledgers manually or by using computers.
  3. Issue room keys and escort instructions to bellhops.
Where these come from

The tasks of “Hotel, Motel, and Resort Desk Clerks” (O*NET 43-4081.00), as O*NET lists them:

  • Make and confirm reservations.
  • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
  • Issue room keys and escort instructions to bellhops.

Front desk attendant · Tools and industries

It works in the tools you already use

  • Microsoft Office software
  • Facebook
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits

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