Roles · Hospitality and travel

AI front desk clerk

Registers guests, confirms reservations, and posts charges to ledgers for the business.

Diego Kowalski“I register guests and post charges to ledgers.”An example character, not a real person.
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Front desk clerk · What it does

Three tasks it takes off your hands

  1. Greet, register, and assign rooms to guests of hotels or motels.
  2. Make and confirm reservations.
  3. Post charges to ledgers, manually or by using computers.
Where these come from

The tasks of “Hotel, Motel, and Resort Desk Clerks” (O*NET 43-4081.00), as O*NET lists them:

  • Greet, register, and assign rooms to guests of hotels or motels.
  • Make and confirm reservations.
  • Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.

Front desk clerk · Tools and industries

It works in the tools you already use

  • Microsoft Office software
  • Facebook
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
  • Microsoft Word

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits