Roles · Hospitality and travel

AI reservation agent

Makes and confirms reservations for transportation and lodging. Promotes travel services and keeps information facilities clean.

Kwame Taufa“I confirm reservations and promote travel services.”An example character, not a real person.
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Reservation agent · What it does

Three tasks it takes off your hands

  1. Make and confirm reservations for transportation and accommodations.
  2. Promote particular destinations, tour packages, and other travel services.
  3. Keep information facilities clean during operation.
Where these come from

The tasks of “Reservation and Transportation Ticket Agents and Travel Clerks” (O*NET 43-4181.00), as O*NET lists them:

  • Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
  • Promote particular destinations, tour packages, and other travel services.
  • Keep information facilities clean during operation.

Reservation agent · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Access
  • Microsoft PowerPoint
  • Microsoft Word

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits

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