Roles · Logistics and transport

AI city dispatcher

Schedules workers and equipment for service vehicles. Prepares daily work schedules and relays messages to crews using computers.

James Mitchell“I prepare schedules and relay messages to crews.”An example character, not a real person.
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City dispatcher · What it does

Three tasks it takes off your hands

  1. Prepare daily work and run schedules.
  2. Relay work orders or messages to work crews.
  3. Record and maintain files of dispatch information.
Where these come from

The tasks of “Dispatchers, Except Police, Fire, and Ambulance” (O*NET 43-5032.00), as O*NET lists them:

  • Prepare daily work and run schedules.
  • Relay work orders, messages, or information to or from work crews, supervisors, or field inspectors, using telephones or two-way radios.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.

City dispatcher · Tools and industries

It works in the tools you already use

  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook
  • Microsoft Word
  • Kronos Workforce Timekeeper
  • Microsoft Access

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits

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