Roles · Software and IT

AI network support specialist

Analyses network systems and performs maintenance to ensure correct operation with minimal interruption for the business.

Camila Campbell“I configure routers and back up network data.”An example character, not a real person.
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Network support specialist · What it does

Three tasks it takes off your hands

  1. Back up network data.
  2. Identify causes of networking problems using diagnostic testing software.
  3. Configure wide area network routers or related equipment.
Where these come from

The tasks of “Computer Network Support Specialists” (O*NET 15-1231.00), as O*NET lists them:

  • Back up network data.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.

Network support specialist · Tools and industries

It works in the tools you already use

  • Apple macOS
  • Linux
  • Microsoft Active Directory
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits