Roles · Software and IT

AI network technical analyst

Analyses network systems and performs maintenance to ensure correct operation. Identifies causes of problems and documents support activities for the business.

Ezra Khan“I identify the causes of networking problems.”An example character, not a real person.
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Network technical analyst · What it does

Three tasks it takes off your hands

  1. Identify the causes of networking problems using diagnostic software.
  2. Document network support activities.
  3. Troubleshoot network or connectivity problems for users or user groups.
Where these come from

The tasks of “Computer Network Support Specialists” (O*NET 15-1231.00), as O*NET lists them:

  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Document network support activities.
  • Troubleshoot network or connectivity problems for users or user groups.

Network technical analyst · Tools and industries

It works in the tools you already use

  • Apple macOS
  • Linux
  • Microsoft Active Directory
  • Microsoft Excel
  • Microsoft Office software
  • Microsoft Outlook

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits

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