Roles · Software and IT

AI technical services manager

Plans and directs computer activities, coordinates project work, and provides technical support for user problems.

Ezra Al Hashimi“I plan and direct computer activities for the business.”An example character, not a real person.
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Technical services manager · What it does

Three tasks it takes off your hands

  1. Direct daily operations and establish priorities and deadlines.
  2. Review project plans to coordinate project activity.
  3. Provide users with technical support for computer problems.
Where these come from

The tasks of “Computer and Information Systems Managers” (O*NET 11-3021.00), as O*NET lists them:

  • Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
  • Review project plans to plan and coordinate project activity.
  • Provide users with technical support for computer problems.

Technical services manager · Tools and industries

It works in the tools you already use

  • Amazon Web Services AWS software
  • Microsoft Azure software
  • Apache Cassandra
  • Apache Hadoop
  • Apache Maven
  • Apache Tomcat

Industries it fits

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Role facts from O*NET 31.0 Database (U.S. Department of Labor, Employment and Training Administration (USDOL/ETA), CC BY 4.0), written in our words. Sources and credits

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